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At Playfina, we prioritize our players’ needs and are committed to providing exceptional customer support. Whether you have a question, feedback, or require assistance, our team is here to help.
Customer Support
Our dedicated support team is available 24/7 to answer any questions you may have. Feel free to reach out to us through the following channels:
Email Support: For detailed inquiries or if you need to send attachments, please email us at support@playfinacasinoaustralia.net. Our team aims to respond within 24 hours.
Live Chat: For immediate assistance, use our Live Chat feature available on the bottom right corner of the website. Our support agents are ready to assist you at any time.
Phone Support: Prefer speaking to someone directly? Call us at +1 (800) 323-5523. Our phone lines are open from 9 AM to 9 PM (GMT).
Feedback
We’d love to hear from you! Your feedback is invaluable in helping us improve our services. Please share your thoughts using our feedback form or directly via email at feedback@playfina.com.
Social Media
Stay connected with us on social media for the latest updates, promotions, and gaming news:
- Facebook: facebook.com/playfina
- Twitter: @playfina
- Instagram: @playfina
Frequently Asked Questions (FAQ)
Visit our FAQ page for quick answers to common questions. Here you’ll find information on account setup, payment methods, and more.
Thank you for choosing Playfina. We look forward to assisting you and enhancing your gaming experience!
FAQs for Playfina Casino
How do I create an account at Playfina Casino?
Simply click the ‘Join Now’ button at the top of the homepage. Fill in the registration form with your details, confirm your email, and you’re all set to start enjoying our games.
Is Playfina Casino licensed in Australia?
Yes, Playfina Casino operates under a license that ensures we meet all regulatory requirements for Australian players, offering a safe and secure gambling environment.
What payment methods are accepted at Playfina Casino?
We accept a variety of payment methods, including credit cards, e-wallets, and bank transfers. Visit our ‘Banking’ page for a full list of options suitable for Australian players.
Are there any bonuses for new players at Playfina Casino?
Absolutely! New players can take advantage of a welcome bonus package which includes a match bonus and free spins. Check our ‘Promotions’ section for the latest offers and terms.
How can I contact Playfina Casino's customer support?
You can reach our friendly customer support team via live chat or email at support@playfina.com. We’re available 24/7 to assist you with any queries or concerns.
Is it safe to play at Playfina Casino?
Yes, Playfina Casino uses state-of-the-art encryption technology to protect your personal and financial information, ensuring a safe gaming experience for all players.
What types of games can I find at Playfina Casino?
We offer a diverse selection of games including slots, live dealer games, blackjack, and roulette from leading providers like NetEnt and Microgaming.
Can I play Playfina Casino games on my mobile phone?
Absolutely! Our website is fully optimized for mobile devices, allowing you to enjoy your favorite games on the go without any compromise in quality.
What are the withdrawal times at Playfina Casino?
Withdrawal times vary depending on your chosen method. E-wallets typically process withdrawals within 24 hours, while bank transfers may take 3-5 business days.
Are there any responsible gambling measures in place at Playfina Casino?
Yes, we are committed to responsible gambling. Players can set deposit limits, take time-outs, or self-exclude by contacting our support team for assistance.